Elevate Your Team with Klinico U

Specialized Training Solutions for Smart Administration, Patient Support, and Revenue Growth.

What Is Klinico University?

Klinico’s educational initiative equips vetted talent with specialized training tailored specifically for the healthcare industry. Our adaptable curriculum streamlines onboarding and integration, equipping your team with practical, hands-on skills and expertise to meet your organization’s unique needs.

How Does the Curriculum Work?

Our intensive training program lays a solid foundation in healthcare industry standards, essential platforms and systems, and customer service expertise. No matter the specialty you need to cover, our team handles every step—from sourcing the right candidate to fully training them for the role.

Courses and Training

Our training program is customized to meet your organization’s unique needs, providing every trainee with a personalized learning path. Essential subjects cover foundational topics such as the U.S. healthcare insurance system, healthcare industry standards, general customer service skills, and HIPAA compliance. Trainees will also receive specialized training on platforms and systems, including EMRs, patient engagement systems, and communication tools.

Shadowing and Hands-On Experience

Trainees gain valuable insights by shadowing experienced team members as they perform their daily tasks. This includes listening in on calls, exploring processes, and gaining a firsthand understanding of roles, protocols, and responsibilities. This approach enables candidates to learn in a real-world setting without disrupting workflows.

After the shadowing phase, clients can assign tasks aligned with the trainee’s role, introducing a “hands-on experience.” During this period, trainees actively contribute to areas where support is needed while continuing to develop within the program.

Training Manager Role

A dedicated Training Manager with prior experience in billing or medical interpretation for U.S. clients oversees the learning process and accelerates trainees’ readiness. Bringing on a specialized resource for this role reduces disruption to existing workflows and maximizes the effectiveness of the training program.

Our Curriculum

Our training materials cover a wide range of courses. Some of the most renowned ones are:

Healthcare IT Decoded

The basics of Revenue Cycle Management in Healthcare IT | Learn about HL7, FHIR, EDI, and other messaging standards | Terminology standards, including ICD, SNOMED, LOINC, and RxNorm | Understand the fundamentals of medical records | Recognize the impact of regulatory changes in healthcare and their effect on technology and IT.

Diploma in Medical Terminology & Medical Language

Introduction to Medical Terminology: Pathologies and their associated signs and symptoms | Medical combining forms, prefixes, suffixes, and abbreviations | Body organization | Common terminologies related to all body systems and organs, including an MCQ quiz

HIPAA Compliance Complete Course

Revenue Cycle Management (RCM) in Medical Billing

Customer Service

Electronic Healthcare Records (EHR) Basics, Plain & Simple

What an EHR is | Types of patient data (demographics, history, labs) | Navigating EHR systems (login, retrieval, updates) | Security and privacy standards (HIPAA compliance) | Best practices for documentation and data integrity

U.S. Health Law Fundamentals

Key U.S. health laws (HIPAA, ACA, Medicare/Medicaid, EMTALA) | Legal compliance and confidentiality | Rights and responsibilities of patients, providers, and organizations | Legal implications for documentation, billing, and reimbursement | Penalties for non-compliance and corrective actions

Patient Communication Platforms

Common digital communication tools (portals, secure messaging, mobile apps) | Platform functionalities (appointments, messaging, test results) | Security and privacy in patient communications | Best practices for clear, empathetic, and timely interactions | Integration with EHR, billing, and scheduling systems

Phone System Training

Phone system basics | Protocols for patient calls (greeting, identity verification, proper transfers) | Safeguarding sensitive information over the phone | Using automated menus, call recording, and quality monitoring | Improving communication efficiency and patient satisfaction.

How Klinico U Streamlines Your Services

Equip your team with the expertise to enhance operations.

At Klinico U, we ensure that every individual joining your team is prepared with the knowledge and practical skills necessary to effectively support your healthcare services.

Customized Training Solutions

We tailor our learning paths to meet the exact requirements of your organization.

Investment in Talent

We cover all training costs until professionals are fully trained and ready to join your team.

Quality Assurance

Our curriculum is shaped with client input, guaranteeing it’s both effective and aligned with your goals.

Get Started with Klinico University

Leverage our specialized training programs to elevate your healthcare operations with skilled, vetted professionals.

Schedule a call

Are you a Trainee Applicant?

At Klinico, we are always seeking talented individuals eager to build a successful career in the U.S. healthcare industry. Our immersive training program provides the knowledge, practical skills, and certifications you need to thrive in this field.

If you’re passionate about learning and eager to take the next step, we’re here to help you get started.

Apply Today